(Hertz Car Rental) You must make sure to include your Frequent Traveler Membership Number on every reservation that you make. If the rental qualifies for credit, the applicable information will be forwarded to corresponding frequent travel partner. Approved credits will be posted to your account within 6-8 weeks after the return of the vehicle.
In case you did not provide your Frequent Traveler Membership Number on the reservation, you may request retroactive credit to be processed on past rentals. You can either request this process online or via email.
E-Mail Instructions - You may send an email to Frequent_Travelers@hertz.com .Please be sure to include: Your name, address, phone number, Copy of your Rental Agreement or the Rental Agreement Number Frequent traveler number, Copy of your boarding pass or ticket receipt showing proof of flight (if necessary).
At Hertz, you will find a variety of special services which make the rental process a lot smoother for physically challenged customers. Most corporate locations offer vehicles equipped with hand controls. There is no additional charge. Please click on the following link for details.
Hertz Car Rental offers the PlatePass, an automated toll payment System that will help you avoid delays at toll lanes. This service is available at the Hertz counter for an additional fee per day of the rental including any days on which PlatePass is not used- PlatePass LLC will automatically charge the credit card used for the rental, typically one-to-three weeks after the rental closes. Processing of charges can at times take up to a month or more.
For more questions, please visit www.PlatePass.com.
Yes, we have 3 different types of child seats available for rent. We offer Infant, Child and Booster seats.Children of age 12 or younger are required to be properly restrained in the back seat. Infants must ride in a rear-facing car seat at all times, in the back and never in the front seat. Toddlers must always ride in the back seat, properly restrained in a forward-facing or convertible car seat.
Children that are too large for a car seat should always use a belt-positioning booster seat until they fit properly in just a lap and shoulder belt.
Infant Seat Models in the U.S.:
Either Cosco FirstRide DX or Cosco Safety 1st Designer Infant: infants 5-22 lbs, 19-29 inches in height; or Graco SnugRide rear-facing: infants 5-20 lbs. All are for backseat rear facing installation and all have a handle to convert to an "infant carrier".
Child (Toddler) Seat Models in the U.S.:
Cosco Scenera 5-Point: backseat rear facing for 5-35 lbs; backseat front-facing for 22-40 lbs; Graco Comfort Sport: backseat rear-facing for 5-30 lbs; backseat front-facing for 20-40 lbs.
Booster Seat (Youth) Models in the U.S.:
Cosco WAL Booster Car Seat: backseat forward-facing seat for children 40-80 lbs & 43-52 inches in height; Graco My Cargo: backseat forward-facing seat for children 40-100 lbs and 35-54 inches